TENANT RESOURCES
Your home. Your account. All in one place.
Manage your rental with confidence through the Laboy Group Tenant Portal, powered by Innago. Pay rent, request maintenance, review documents, and stay connected from one convenient place.
Everything you need as a resident
The Innago tenant portal keeps the essentials organized, whether you are at home or on the go.
Pay rent online
View rent charges, make payments, and check payment history through your secure tenant account.
Request maintenance
Report a repair, describe the issue, and follow updates on your maintenance request.
Lease documents
Access rental documents and review important lease information when available in your account.
Message management
Keep rental-related conversations organized through supported portal messaging.
Track your account
See invoices, balances, and payment records in one place.
Manage from anywhere
Use the portal on your phone, tablet, or computer whenever you need it.
Already a Laboy Group tenant?
Use your Innago account to manage your rental. If you have not received an invitation, contact Laboy Group to confirm the email address on your lease.
New to Innago? Follow the invitation sent to your email to set up your tenant account. Your portal access is associated with your rental and lease.
How the tenant portal works
01 · Get invited
Laboy Group adds your tenant information and sends the account invitation to the email address on file.
02 · Activate your account
Follow the invitation instructions to create your login and securely access your rental information.
03 · Manage your rental
Sign in to review charges, submit maintenance requests, and access available documents.
Need to report a maintenance issue?
For routine, non-emergency maintenance, sign in to your tenant portal and submit a request with a clear description and photos if available.
Emergency? For immediate danger, call 911. For urgent property issues, follow the emergency contact instructions provided in your lease. Do not rely on the online portal for emergency response.
Looking for a place to rent?
Browse available homes before applying. Each rental listing includes its own availability, requirements, and application instructions.
Frequently asked questions
Once Laboy Group adds you to your rental, follow the invitation sent to your email address. Contact management if you have not received an invitation.
Yes. Sign in to your Innago tenant account from your phone or computer to view charges and available payment options. Processing fees may apply depending on the payment method.
Sign in to the Tenant Portal, open Maintenance, and submit a request with details of the problem. For emergencies, use the emergency instructions provided by management.
Documents shared through Innago may be available in your tenant account. Contact management if a document is missing.
Check that you are using the email associated with your tenancy. Use the login page’s account recovery option or contact Laboy Group for assistance.
We are here to help.
Questions about your rental or portal access? Contact Laboy Group Property Management for assistance.